01

For an activation issue

Tell support whether you chose App/Smart TV or MAG and what message your player displays. Check expiry first. Keep passwords, complete playlist URLs and private account details out of an initial message.

02

For a subscription quote

Select your screens and term on the plans page. The button prepares a short WhatsApp enquiry with those selections already filled in. Review and send it yourself to request a price; selecting a plan does not create an order or charge.